The Personal Data Economy
- We are looking for companies to join our latest consortium project!
Participatory Service Networks
Claro recently completed a project looking at how services are changing from being top-down, controlled and delivered by companies to customers, to
networks where value is exchanged amongst peers...
Changing Models of Ownership
New models of ownership are emerging, and the way people take possession of goods and services through an exchange of value is changing...
© 2012 Claro Partners S.L.
Creating value on four levels
We believe the time is right for a new kind of consultancy; one that focuses on contextual inquiry, co-creation with people, constructing project-specific teams of experts and using open innovation methods to identify tangible innovations and in turn, bring these ideas to market – in partnership with our clients, to ensure a lasting impact also on the internal working culture.
Claro provides services at four levels: Societal level: Making sense of shifts in the world by conducting broad exploration into both the behaviors of people and important global changes in the areas of culture, technology, business models, regulation and resources. Results will provide strategic guidance to our clients’ decision making about markets, products and services, competition, investment and communications. Market level: Identifying new opportunities for clients to develop new or improved products and services; to improve existing products and services; to enhance the overall customer experience across the value chain, to enhance the brand and differentiate it from competitors. Product/Service level: Developing better user experiences of products, services and customer touch-points, offering guidance to the client’s business, technical, and creative teams during implementation. Organisation level: Creating more customer-centric, resilient ways of working, (methods, capabilities, teams and processes), transferring our know-how through on-the-job training and dedicated transformation initiatives.
